Delivery & Shipping
At Kingfresh, we ensure your mattresses are delivered with care and efficiency across India. Learn about our shipping process below.
Our Shipping Policy
Kingfresh, a brand of Shyam Baba Traders, is committed to providing a seamless delivery experience for all orders placed through [https://kingfreshmattress.com](https://kingfreshmattress.com). Below are the details of our shipping process tailored for our customers in India.
Shipping Locations
We ship to all major cities and towns across India, subject to accessibility and service availability. For remote or restricted areas, additional charges or limitations may apply. Please contact us at support@kingfreshmattress.com to confirm delivery to your location.
Shipping Charges
- Shipping costs are calculated based on product dimensions, weight, and delivery location, displayed at checkout.
- Free shipping may be available for select regions or promotional offers, as indicated on our website.
- Additional charges may apply for expedited delivery or special handling requests.
Order Processing Time
Orders are processed within 1-2 business days after payment confirmation, excluding weekends and public holidays. Customized or made-to-order mattresses may require additional processing time, which will be communicated at purchase.
Delivery Timeframes
Standard delivery takes 5-10 business days from dispatch, depending on your location:
- Metro cities: 5-7 business days
- Non-metro or remote areas: 7-10 business days or more
Delivery times are estimates and may vary due to weather, logistical delays, or regional restrictions. Kingfresh is not liable for delays caused by external factors.
Shipping Partners
We partner with trusted logistics providers to ensure safe and timely delivery. Tracking details will be provided via email or SMS once your order is dispatched.
Delivery Process
- Accurate Information: Ensure the shipping address and contact details provided at checkout are accurate. Kingfresh is not responsible for delays due to incorrect information.
- Delivery Attempts: Our logistics partners will attempt delivery at the provided address. If no one is available, they may try again or contact you to reschedule. Additional charges may apply for repeated attempts.
- Inspection on Delivery: Inspect the product upon delivery for visible damage. Report any issues within 24 hours to support@kingfreshmattress.com.
Non-Deliverable Areas
In rare cases, certain areas may be non-deliverable due to logistical constraints. If applicable, we will notify you and issue a full refund.
Damaged or Lost Shipments
If your order arrives damaged, notify us within 24 hours with photos and details. For lost shipments, we will investigate with our logistics partner and provide a replacement or refund as per our policies.
Ready to order your Kingfresh mattress? Shop now and experience our seamless delivery process!
Shop Now